DIGITAL INCLUSION FOR SENIORS MOVES FORWARD IN SINGAPORE
Singapore is helping thousands of its senior residents raise their digital skills, part of the digital inclusion project that aims “to offer a way for seniors to continue living life to the fullest” particularly since they are one of the vulnerable social groups most affected by the social distancing measures.
The country’s Infocomm Media Development Authority (IMDA) and the SG Digital Office (SDO) are on course to raise the skills of 100,000 seniors by March 2021 via its Seniors Go Digital program, Smart Cities World reported.
Through one-to-one help and small group learning sessions at more than 30 digital community hubs set up across the island, SDO’s Digital Ambassadors have helped seniors pick up skills such as using video calls, buying products, and access government digital services.
IMDA reported that more than 95% of the seniors who received training were satisfied with the sessions, and about 80% continued to apply the digital skills they have picked up in their everyday lives.
To encourage them to continue their learning journey and better keep track of their progress, each senior will receive a Seniors Go Digital activity pack for them to collect stamps to redeem for prizes by completing the learning activities. Stamps can be used to redeem prizes such as cooler bags, mugs, and reusable containers.
In addition, IMDA’s Mobile Access for Seniors scheme for low-income seniors, which was rolled out to complement the Seniors Go Digital program, has benefited more than 800 low-income seniors with smartphones and data plans, SCW wrote.
IMDA is also working with partners like the Ang Mo Kio Family Service Centre Community Services (AMKFSC) and the Youth Corps Singapore, to provide the smartphones and to guide these seniors through a four-week program to pick up digital skills so that they can use their smartphones meaningfully.