There is an evolution going on in thinking about office technology hardware. It’s called the smart office, and it means using technology to make it easier for people to interact with data, make it easier for them to share information, and make it easier for them to collaborate and create higher value around business outcomes. It requires a shift from thinking solely about what can happen within hardware offerings to thinking about what is happening around the hardware as enterprises, SMBs, and workers use all available technology to create their smart office environment.
Hardware is critical, but how we think about it is changing. The digital transformation in the way firms and employees work is enabled by bringing different pieces of technology together. Businesses are thinking about how each piece of technology – hardware, software, cloud, services – must work together to deliver the benefits of the smart office. The product-centric silos of the past are on their way out and this thinking is shaping new trends in the work landscape.
Work trends fueled by technology
Through ongoing network advances, IT infrastructure is more widespread than ever before. The ubiquity of the internet, sensors in devices to support network connectivity, and even BYOD desires of workers have made all office equipment into IT equipment now. No longer can copiers, printers, scanners, laptops, video displays, whiteboards, mobile devices, software, etc. be looked at individually to deliver the complete benefits they once did to a firm. Organizations have found that the ability to share information and support collaboration efforts across all these platforms throughout the network is highly productive and expected by their employees who are more and more digital natives. This trend of cross-platform collaboration will grow as technology advances continue and as the workforce changes.